Business Management Systems for Textile Rental Operators

Alliant’s software simplifies customer management from first delivery through renewal. Invoicing, production reporting, delivery, receivables and payment integration - all in a single place! This provides one simple location to manage and view everything customer-related. No need to login to multiple systems to find the information you need.

You know what customers like? Getting things immediately! Operators using the Alliant solution can allow their customers to manage their own account: invoices, statements, payment activity reporting, delivery requests, pick up and delivery history, and the ability to make requests for new orders, size changes and style changes.

The portal is also a fantastic tool for your own employees that work remotely or are visiting customers and need access to key, customer information from their mobile device in real time.

Customers today expect secure and flexible payment options that work for them. Today, protecting your customer's card data is more important than ever.

With Alliant's payment processing solutions, you get an integrated solution that saves your staff time - no longer make entries in multiple systems. Second, you get to offer your customers a fully secure, PCI-compliant payment option that allows them to maintain a card on file or allows them the ability to pay when they want through your modern web portal.

Making the sale and getting that first delivery to your customer is only the starting point in your business. Now it's time to manage that relationship: increases, decreases, new sales, direct sale items, goodwill calls, managing price increases, and remembering to contact the customer as their renewal date approaches. It's a lot to remember!

With the integrated Alliant Service Ticketing system, you have the ability to create workflows to proactively alert you when things you feel need attention occur, such as a customer stopping service on an item or their credit card expiring.

Every Alliant user gets immediate and full access to the Alliant Community. What is the Alliant Community? The Community is a searchable, online knowledge base, discussion forum, and place to ask and answer questions, propose solutions, and even share best practices.

Our Community is a first for textile rental operators. It's helping them connect in new and exciting ways. On top of the Community, users also have full access to the Alliant University, an online training resource with over 100 courses available today to onboard new personnel and allow existing users to refresh their knowledge and update their skills!

With Alliant, users can choose what works best for them. Companies that want to host their own, on-premise server - great! 

Companies that don't want to manage an on-premise server have the option of the Alliant Cloud, a private, secure, cloud option that allows users to run the Alliant application from a web browser!

A goal of Alliant Systems is to bring all of the amazing technology textile rental operators have in their plants into the front office. The best systems start with planning and infrastructure to meet your company's needs.

Alliant IT offers a wide range of services, including help-desk support, monitoring, and cybersecurity protection, to provide comprehensive IT support for your business and take the stress out of managing your IT.